Privacy Policy

Welcome to The Strategic Heart Enterprises LLC. This Privacy Policy governs your access to and use of our website, services, and resources dedicated to fostering regenerative futures through Nourishing Dialogues, the PEACE Framework, SEALS method, and Wholeness Integration approach.

OUR PRIVACY POLICY

Last Updated: October 25, 2025

At The Strategic Heart Enterprises LLC, we honor the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, protect, and respect your data as part of our commitment to creating a regenerative, heart-centered culture.

1. OUR PRIVACY COMMITMENT

We are committed to:

- Transparency in our data practices
- Protecting your personal information with care and integrity
- Using your information only in ways that serve your journey and our shared mission
- Respecting your rights and choices regarding your data

2. INFORMATION WE COLLECT

Information You Provide Directly:

- Name, email address, phone number
- Business/professional information
- Billing and payment information
- Information shared in applications, assessments, or questionnaires
- Communication preferences
- Content you create or share in our community spaces
- Testimonials and feedback (with your permission)

Information Collected Automatically:

- Device and browser information
- IP address and location data
- Website usage data (pages visited, time spent, navigation patterns)
- Cookies and similar tracking technologies

Information from Third Parties:

- Social media profile information (if you connect your accounts)
- Payment processor information
- Marketing and analytics partners

3. HOW WE USE YOUR INFORMATION

We use your information to:

- Provide and personalize our services, programs, and resources
- Communicate with you about your account, programs, and updates
- Process payments and fulfill orders
- Send educational content, newsletters, and promotional materials (with your consent)
- Improve our website, services, and user experience
- Analyze trends and effectiveness of our programs
- Protect against fraud and ensure security
- Comply with legal obligations
- Build and nurture our community of visionary leaders

4. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data based on:

- **Consent**: You have given clear consent for specific purposes
- **Contract**: Processing is necessary to fulfill our services to you
- **Legitimate Interests**: Processing supports our business operations while respecting your rights
- **Legal Obligation**: Processing is required by law

5. HOW WE SHARE YOUR INFORMATION

We respect your privacy and do not sell your personal information. We may share your information with:

Service Providers:

- Payment processors
- Email marketing platforms
- Website hosting services
- Analytics providers
- Customer relationship management (CRM) systems

Legal Requirements:

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

With Your Consent:

We may share information for other purposes with your explicit consent.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

- Remember your preferences and settings
- Understand how you use our website
- Improve user experience and functionality
- Provide personalized content
- Analyze website performance

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

- **Access**: Request a copy of your personal data
- **Correction**: Request correction of inaccurate information
- **Deletion**: Request deletion of your personal data
- **Portability**: Request transfer of your data to another service
- **Objection**: Object to certain processing of your data
- **Restriction**: Request limitation on how we use your data
- **Withdraw Consent**: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@thenourishingdialogues.com.

8. DATA RETENTION

We retain your personal information for as long as necessary to:

- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements

When data is no longer needed, we will securely delete or anonymize it. 

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Limited access to personal information
- Staff training on data protection

However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

10. CHILDREN’S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children under 13 (or 16 in the EU). If we become aware of such collection, we will promptly delete the information.

11. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States of America, please note that your information may be transferred to and processed in the United States of America where our servers are located. We ensure appropriate safeguards are in place for such transfers.

12. THIRD-PARTY WEBSITES

Our website may link to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

13. EMAIL COMMUNICATIONS

If you subscribe to our newsletters or marketing emails:

- You can unsubscribe at any time using the link in our emails
- We will continue to send transactional emails related to your account or services
- We respect your communication preferences and honor opt-out requests promptly

14. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including:

- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to deletion
- Right to non-discrimination for exercising privacy rights.

15. EUROPEAN UNION PRIVACY RIGHTS (GDPR)

EU residents have rights under the General Data Protection Regulation, including those outlined in Section 7 above. You also have the right to lodge a complaint with your local data protection authority.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email notification for material changes (where appropriate).

17. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

The Strategic Heart Enterprises LLC
Privacy Officer: Genevieve M. Westerman
Email: support@thenourishingdialogues.com 

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CONSENT AND ACKNOWLEDGMENT

By using The Strategic Heart Enterprises LLC website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Use.

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